Between March and July 2020, the province had a moratorium on evictions. The Landlord Tenant Board (LTB), that has been charged with handling rental disputes, did not hear any non-urgent cases. But this moratorium led to a massive backlog and the LTB has 50% more active cases at the end of 2021 than the same time the previous year.
In an effort to clear the backlog the province is investing $19M over three years. The issue is not just a matter of clearing backlogs. Critics call the process broken and gamed to benefit the errant truants. A common complaint is that landlords whose tenants refuse to pay rent must go through the tribunal to be granted a hearing where both parties must be present. This process idiosyncrasy is abused by some tenants who call in sick, and stretch out the eviction process by over a year. And there are yet other situations where a bureaucratic oversight creates a nightmare for landlords in getting evictions on non-paying tenants. A recent case in Ontario is with a landlord who has not been able to move in to his farm because his tenant is refusing to leave and the tribunal has not sent a written eviction notice to the tenant, despite ruling in the landlord’s favour over ten months ago.
The simplest carrot and stick model to get paid rent on time is to use a payment platform like Dwello. The process is straightforward. There is material benefit to the tenants to pay on time. They get a bump on their credit score and get access to special benefits through Dwello’s partners.
The only condition is for the renter to pay on time. This creates a virtuous cycle where the renter is vested in paying on time. Contact us through the form below to share your thoughts on how else the system can improve.